Last updated: 1 June 2026
This Privacy Policy explains how Sensio BioLabs Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the LightHealth website and purchase our products. We are committed to protecting your privacy and handling your data in accordance with the UK GDPR and the Data Protection Act 2018.
Sensio BioLabs Limited is registered in England and Wales. Our registered address is available on request.
What data we collect
When you use our website or place an order, we may collect the following personal data: your name, email address, delivery address, billing address, telephone number, and payment information (processed securely via our payment provider — we do not store card details). We also collect standard website usage data including IP address, browser type, pages visited, and session duration via cookies and analytics tools.
How we use your data
We use your personal data to process and fulfil your orders, communicate with you about your purchases, respond to your enquiries, send you marketing communications where you have consented, improve our website and products, and comply with our legal obligations.
Legal basis for processing
We process your data on the following legal bases: performance of a contract (to fulfil your order), legitimate interests (to improve our service and prevent fraud), consent (for marketing emails), and legal obligation (for accounting and tax records).
Who we share your data with
We share your data only where necessary: with payment processors to handle transactions securely, with delivery partners to fulfil your order, with our email and analytics service providers, and with professional advisors and regulatory authorities where required by law. We do not sell your personal data to third parties.
How long we keep your data
We retain order and transaction records for seven years in line with UK tax and accounting requirements. Marketing consent records are retained for as long as you remain subscribed. Website analytics data is retained for 26 months. You may request deletion of your data at any time, subject to any overriding legal obligations.
Your rights
Under UK GDPR, you have the right to access the personal data we hold about you, correct inaccurate data, request erasure of your data, object to or restrict our processing, and data portability. To exercise any of these rights, please contact us at the address below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
We use cookies to make our website work, to understand how visitors use our site, and to personalise your experience. You can manage your cookie preferences via the cookie banner when you first visit the site. Strictly necessary cookies cannot be disabled as they are required for the site to function.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: privacy@sensiobiolabs.com or write to us at our registered address.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown at the top.